Hotel Atlantic Kempinski Hamburg

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Hotel Atlantic Kempinski Hamburg

An der Alster 72-79, 20099 Hamburg (Show map)

Overview and availability
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Guest reviews

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Score from 193 reviews

7.1

The Hotel Atlantic Kempinski Hamburg enjoys a beautiful location by the Außenalster (the "Outer Alster lake") and has been offering traditional Hanseatic hospitality and quality since 1909.

Our location in the heart of Hamburg, just a short walk from the main railway station, allows easy access to all public transport services.

Our wellness area offers a variety of massages and treatments as well as a swimming pool with sauna, a quiet zone, a solarium and a gym with a view of the Außenalster.

Rooms: 252. Hotel Chain: Kempinski.

Availability

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Hotel Facilities

General

Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Elevator, Safety Deposit Box, Heating, Luggage Storage, Allergy-Free Room Available.

Activities

Sauna, Fitness Centre, Solarium, Spa & Wellness Centre, Massage, Indoor Swimming Pool.

Services

Room Service, Meeting/Banquet Facilities, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Bridal Suite, Currency Exchange, Bicycle Rental, Shoe Shine, Packed Lunches, Car Rental, Tour Desk, Fax/Photocopying, Ticket Service.

Internet

Wireless internet is available in the entire hotel and costs EUR 12.00 per hour.

Guest Parking

Private parking is possible on site and costs EUR 32.00 per day.

Hotel Policies

These are general hotel policies. As they may vary per room type; please also check the room description.

Check-In

15:00 hours

Check-Out

12:00 hours

Cancellation

If cancelled or modified up to 1 day before the date of arrival, no fee will be charged.

If cancelled or modified later or in case of no-show, the first night will be charged.

Children and extra beds

All children under 12 years stay free of charge when using existing bedding.

All children under 2 years stay free of charge for cots.

All older children or adults are charged EUR 50.00 per night and person for extra beds.

Maximum capacity of extra beds in a room is 1.

Maximum capacity of babycots in a room is 2.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Pets

Pets are allowed. Charges may be applicable.

Accepted credit cards

American Express, Visa, Euro/Mastercard, Diners Club, JCB, Maestro

The hotel reserves the right to pre-authorise credit cards prior to arrival.

Hotel information

Our personal training studio offers unique circuit training comprising Gyrotonic®, pilates and yoga, using the latest apparatus. The P.I.A. ATHLETICS method works on three main principles: Performance training for a strong back, Intelligence for mental strength, and Appearance for the physical form.

We also offer the "PrivateMax" cinema for an audience of up to 8 persons. Opened in 2004, this is Germany's first private hotel cinema. Its screen is 35m² in size.

Food & beverage

Atlantic Restaurant
In the elegant Atlantic Restaurant, it's not just the view of Hamburg's Aussenalster that's first class. The chef and service as well as the well-stocked wine cellar all evoke culinary pleasure. Exquisite French cooking is on offer, both meals and à la carte.

Atlantic Bar
The Atlantic Bar is a VIP hot-spot on the Hamburg scene. Bar manager Alfredo Costa and his team are specialists when it comes to both classic cocktails and fanciful creations. Live piano music.

Atlantic-Lobby
The elegant and comfortably furnished area in front of the crackling fireplace is a favourite meeting place, cherished by many locals. The idea locale to meet business associates or to meet friends for a drink or a cup of tea – perhaps after a walk along the Alster. The pastries and desserts from our own ptisserie are known for their outstanding quality.

Atlantic Atrium
When the sun smiles in blue skies over Hamburg, enjoy the Mediterranean ambience of the column-lined Atlantic Atrium – certainly one of the most beautiful places in town. Surrounding a natural spring, light meals, snacks, drinks and refreshments of all varieties are on offer.

Restaurant Tsao Yang
Tsao Yang (Chinese for "Rising Sun") is the name of this superior Chinese Restaurant, offering authentic Chinese cuisine in an atmosphere of refinement.

Alstersalon
The Alster Salon offers daily a delicious Breakfast Buffet known for its sumptuousness and variety. The Atlantic Breakfast Buffet is considered by many to be the best breakfast in town! With a beautiful view of Hamburg's Aussenalster, we provide a pleasurable prelude to a promising day in Hamburg.

Room information

Our 167 spacious guest rooms and suites offer everything you need for a perfect stay in Hamburg, including a wonderful view of the lake Außenalster.

The Sea Cloud Suite
In cooperation with Sea Cloud Cruises, the hotel offers this new suite with nautical charm.

The BMW Suite
On the third floor you find this unique suite which combines the existing grand hotel architecture (with its hight, stucco ceilings) with luxurious automobile-themed decor.

Terms & Conditions

Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our terms and conditions.

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Overview and availability
Photos
Guest reviews

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Overview and availability
Photos
Guest reviews

The guest reviews are submitted by our customers after their stay at Hotel Atlantic Kempinski Hamburg.
They are opinions of guests that reflect their experiences when staying at this hotel.

Total

7.1

Based on 193 reviews

Staff	8.6
Services	7.3
Clean	7.3
Comfort	6.6
Value for money	6

Show scores of:

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews

Previous page Next page Showing 1 - 25 (Total 193)

Anonymous
Solo traveller
United Kingdom
November 5, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

My wonderful view over the Aussenalster. The staff ould not have been more helpful.

I thought that the breakfast was expensive pariticularly if you did not want to eat a huge amount!

8.5

Martijn
Solo traveller
Amstelveen, Netherlands
October 27, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

4.5

Lood
Solo traveller
Stellenbosch, South Africa
September 25, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

This hotel is not even close to 4star. It is stuck 25 years ago. Everything is old and overpriced. I think the WiFi was 24euros per hour. And breakfast 33 euros.

Anonymous
Solo traveller
Romania
September 8, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Eckhard
Mature couple
Munich, Germany
September 7, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Absolutely not worth the money, very uncharming room despite request for other room, equally unsatisfactory.

5.5

Anonymous
Family with young children
Kuwait
August 29, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

the staff and the loby

room

5.5

Anonymous
Mature couple
Denmark
August 26, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Central location, extremely helpful and competent staff

Room price ok, but all extras like mini bar, bar and restaurants were very expensive

Colmcille
Mature couple
Cardiff, United Kingdom
August 20, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Professional service of all hotel staff

Anonymous
Family with older children
Saudi Arabia
August 11, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

only the location

I don't know how they use a sound chain name as Kempinsky, they are not worthy of belonging to these group. and not worhy of being a 5 star hotel. The staff are very ineffcient, the amnities are equivilent to 3 star hotel stuff, and so on.

3.5

Francis.
Solo traveller
Marlborough, United Kingdom
August 6, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

8.5

Anonymous
Solo traveller
United Kingdom
July 14, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The view to the Alster and the charme of an old fashioned luxury hotel

room furnitures old and well worn, beds with just one pillow, bathroom poor, needs refurbishment, insects in the room, Internet access is a rip off.

Richar
Young couple
Amsterdam, Netherlands
July 9, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The hotel was located centally

It was definetely no value for money. We got the oldest room which hadn't been changed for the last 30 years. When we complained, we got a better room, but still very old and again no value for money. During our stay a party was held in the hotel, which kept us awake until 3 in the morning.

Anonymous
Solo traveller
Ireland
July 1, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

It took nearly an hour to get two fried eggs and bacon for breakfast - had completely forgotten about me. €33 for that was appalling. The business centre had internet issues and it took the it Manager 20 mins to come and help - I missed online check in for my flight home. Will not be back.

5.5

Mary
Solo traveller
Dublin, Ireland
June 23, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Unfortunately I didn't get to use the hotel to it's full advantage because I basically just slept there as my purpose for being in Hamburg was attending a conference ( excellent in CCH) and this absorbed my time.

While I found the hotel comfortable, I found your pricing for extras uncomfortable.....I made one short phone call to Ireland and was shocked at the cost.

6.5

Leigh
Family with older children
Lower Mitcham, ADELAIDE, Australia
June 23, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

9.5

Antoni
Solo traveller
Oslo, Norway
June 22, 2008

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Hotel Atlantic Kempinski Hamburg

Score from 193 reviews

Availability

When would you like to stay?

Check-in date

Check-out date

Hotel Facilities

General

Activities

Services

Internet

Guest Parking

Hotel Policies

Check-In

Check-Out

Cancellation

Children and extra beds

Pets

Accepted credit cards

Hotel information

Food & beverage

Room information

Terms & Conditions

Area photos

Individual guest reviews